Hospitality teams were asked to move faster with tools that did not talk to each other. Restaurants ran separate systems for billing, menus, and payment reconciliation — then patched the gaps with workarounds during peak hours. Hotels carried the same friction across outlets, room service, banquets, and leadership reporting.
We built Octap as the calmer operating layer. QR menus matter when they connect to live availability, order routing, kitchen tickets, payments, staff permissions, and reports. That is why Octap is a full hospitality POS — not a QR-menu generator.
Built for operators in India and UAE
Primary users are restaurant owners, hotel F&B managers, outlet managers, cashiers, captains, and kitchen teams. They need a system that holds during a Friday dinner rush, a crowded Sunday brunch, a room-service spike, or a multi-outlet reporting review.
India and UAE shape the product: UPI and card-aware payment flows, GST-ready billing in India, clear settlement visibility, multilingual and dietary menu clarity, and flexible service modes across dine-in, takeaway, delivery, room service, and hotel outlets. Octap is built for those realities for restaurant teams and hotel F&B operators.
What we solve
The hospitality platform focuses on three outcomes operators feel on the floor:
- Orders stay connected — dine-in, takeaway, delivery, and hotel service modes share the same menu data, modifiers, and kitchen tickets.
- Payments settle cleanly — UPI and card flows with settlement visibility staff can trust at close of day.
- Reporting rolls up — sales, item mix, peak hours, and outlet performance in one place for owners and F&B leads.
Setup support stays human: onboarding, permissions, and operational questions when a new outlet or service mode goes live.
The company behind Octap
Octap is developed and operated by OctopusCo Soft Solutions Private Limited, founded in April 2023 and headquartered in Delhi, India. The company builds software for hospitality businesses that run under real rush conditions — clear controls, stable workflows, and reports owners can use without a second spreadsheet.
Engineering, product, sales, and customer operations work directly with restaurants and hotels so the product stays floor-honest: fast onboarding, understandable permissions, and support that shows up when service is busy.
Leadership
Suprem leads product, technology, company vision, hiring, and customer experience. He focuses on keeping Octap deep enough for complex operations and clear enough for busy floor teams.
Kunal leads business operations, sales, partnerships, and customer relationships. His focus is useful field work: easier onboarding, clearer communication, and long-term support for operators who depend on Octap every day.
Why we exist
Hospitality is still human. The right POS should cut repetitive handoffs so staff can welcome guests, recommend dishes, check service quality, and fix issues quickly — without losing the care guests remember.
If you want that operating layer for your restaurant or hotel, talk to the setup team or explore the platform before you commit.